Jobs › Manager, RSSD
Enterprise External Careers Site · Toronto, ON
Manager, RSSD What you’ll do: Provide day-to-day operational oversight of RSSD. Own service desk performance, staffing, ticket flow, queue management, and SLA achievement. Ensure effective management of incident, request, email, voicemail, and chat support channels. Manage after-hours escalation processes and operational coverage requirements. Act as the senior operational escalation point for critical store incidents.
Read the full advert and apply on Enterprise External Careers Site's site →
Collected from Enterprise External Careers Site's own careers site (Workday). Posted 16 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.
Does your CV match this job? Paste both and see exactly which of these skills it shows.
Check my CV against this job →