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Telefonica Tech · Huntingdon, England, United Kingdom
Purpose of the role: Reporting directly to the Director of Managed Services, The Head of Service Management is responsible for the leadership, governance, performance and continual improvement of all IT Service Management (ITSM) functions within the Shared Managed Services business. The role provides strategic and operational leadership across the Service Desk, Major Incident Management, Problem Management, Change Management, Service Governance and Service Reporting…
Read the full advert and apply on Telefonica Tech's site →
Collected from Telefonica Tech's own careers site (SmartRecruiters). Posted 18 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.
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