Jobs › US jobs › Director, Customer Service Operations, PBS Commercial - Evernorth - Remote
Cignacareers · United States Work at Home
POSITION SUMMARY The Director, Customer Service Operations, Pharmacy Benefit Services (PBS) Commercial is responsible for the day-to-day leadership and management of a customer service organization consisting of approximately 260 internal and 630 GSP call center advocates. This role provides strategic direction and operational oversight across multiple customer service functions, ensuring the timely and effective resolution of customer inquiries through both inbound and…
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Collected from Cignacareers's own careers site (Workday). Posted 21 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.
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