Customer Support (non-technical)

About this opportunity

In this role, you will: - Support our users across all online channels (email, Discord, website chat, forums, social medias, etc) for non-technical issues (such as Umbrel Home order related queries) - Work with our logistics and fulfillment team to resolve order/shipping issues - Help users with various non-technical tasks, such as order modifications, returns, replacements, and repairs - Create how-tos, guides, wikis, knowledge base, etc for recurring questions We hope you:…

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Collected from the employer's own careers site (Ashby). Posted 14 Nov 2025. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.