Jobs › US jobs › Director of Support
Phoenix, AZ
POSITION SUMMARY We're hiring a Director of Support to own a 23-person global support organization across three manager led teams aligned directly to our core Product and Engineering functions. You'll scale and refine the tooling, operational processes, and performance metrics as the team enters its next phase of growth. This is also an AI-forward mandate. You'll own Swift CX, our AI chatbot, and shape how AI-assisted triage and first response keep evolving across the team.
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Collected from the employer's own careers site (Ashby). Posted 24 Aug 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.
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