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Staff Program Manager - Voice of the Customer Programs

Freshworks · San Mateo, CA, United States

Work pattern
Hybrid
Employment
Permanent
Level
Mid-level
Posted
19 Aug 2026

Required skills, as the advert states them

About this opportunity

This role will lead our effort in capturing, synthesizing, and acting on customer feedback. In this role, you will serve as the strategic owner of our VoC infrastructure, turning quantitative metrics and qualitative customer insights into actionable business and product strategies. You will directly manage customer-facing survey initiatives, act as a primary platform administrator and power user for Qualtrics, monitor our product feedback channels, and support our…

Read the full advert and apply on Freshworks's site →

Collected from Freshworks's own careers site (SmartRecruiters). Posted 19 Aug 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.

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