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Contact Center Professionals: Feedback on Speech Analytics Optimization

Terac · United States

Work pattern
Remote
Employment
Contract
Posted
03 Sep 2026

Required skills, as the advert states them

Nice to have

About this opportunity

WHAT WE'RE RESEARCHING We're running a paid study on a new way to test and optimize topics in customer service software with speech analytics capabilities. Our goal is to streamline how teams manage phrase matching and intent detection. Your feedback will directly influence how these testing workflows are designed. HOW IT WORKS You will participate in a remote video interview to walk us through your current speech analytics workflows.

Read the full advert and apply on Terac's site →

Collected from Terac's own careers site (Ashby). Posted 03 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.

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