External Dispute Resolution Case Manager
Ing · Sydney · All 5 Ing jobs
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Required skills
- Communication Skills
Nice to have
- Stakeholder Management
- Negotiation
- Recruitment
About the job
At ING, we believe banking should make life simpler, not more complicated. Our purpose is to empower people to stay a step ahead in life and business, and that starts with delivering exceptional experiences when customers need us most. We're looking for two External Dispute Resolution Managers to join our Customer Excellence team and help resolve complex customer complaints, disputes and scam-related matters referred through external bodies such as AFCA.
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Source: Ing's careers site
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