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Senior Staff Problem Manager

ServiceNow · Sydney, , Australia · All 12 ServiceNow jobs

Employment
Permanent
Level
Lead
Posted
30 Sep 2026

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Required skills, as the advert states them

  • Product Management
  • Customer Service
  • JavaScript
  • Python

Nice to have

  • ServiceNow
  • Process Improvement
  • Data Modelling
  • Reporting
  • Teamwork
  • Communication Skills
  • Leadership
  • Compliance
  • Java
  • Driving
  • Administration

About this opportunity

Role Problem Managers play an integral part in ServiceNow’s success, and we work closely with Development, Infrastructure, and Customer Support to manage known errors, mitigate impact, and drive remediation. What you get to do in this role Drive root cause investigations for the high impact/high visibility escalated issues. Collaborate with the cross functional teams to achieve the best resolution for our customers.

Read the full advert and apply on ServiceNow's site →

Collected from ServiceNow's own careers site (SmartRecruiters). Posted 30 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.