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Bilingual Service Delivery Escalation Specialist

Ricoh · Mississauga, ON, Canada · All 22 Ricoh jobs

Posted
16 Sep 2026

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Required skills, as the advert states them

  • Multilingual
  • Customer Service
  • French
  • Communication Skills
  • Problem Solving
  • Leadership
  • Mentoring
  • Time Management
  • Oracle
  • Maintenance
  • Vue
  • ServiceNow

Nice to have

  • Process Improvement

About this opportunity

Bilingual (French/English) Service Delivery Escalation Specialist / Spécialiste en escalade des prestations de services Customer facing role responsible for creating exceptional customer experiences while maintaining a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Assists with departmental training and knowledge article creation.

Read the full advert and apply on Ricoh's site →

Collected from Ricoh's own careers site (Oracle). Posted 16 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.