Manager, Care Operations
Tonal · Toronto, ON · All 5 Tonal jobs
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Checker · last seen live 06 Nov 2026
Still open
Work pattern
Hybrid
Employment
Permanent
Level
Lead
Posted
25 Sep 2026
Age
30+ days old (since 25 Sep)
Source
Employer's own page, Ashby
Advertised pay
Not stated
Some employers keep roles open on purpose
Not enough pay data.
Required skills
- Customer Service
- Stakeholder Management
- CRM
Nice to have
- Leadership
- Supply Chain
- Mentoring
- Communication Skills
- Fault Finding
About the job
OVERVIEW Tonal Care runs seven days a week across an in-house Toronto team and an outsourced partner operation. The Manager, Care Operations owns how that operation performs day to day. You will own daily delivery across all tiers, the operational relationship with our outsourced partner, and the staffing and capacity plans that keep service levels intact.
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Source: Tonal's careers site
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