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Incident and Escalation Manager, EMEA

Datadog · Dublin, Ireland; Paris, France · All 20 Datadog jobs

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Work pattern
Hybrid
Level
Lead
Posted
11 Sep 2026

Weekly. Stop anytime. Privacy

Required skills

  • Solution Architecture
  • Driving
  • Observability

Nice to have

  • Communication Skills
  • Python
  • JavaScript
  • Networking
  • Security

About the job

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve Datadog's overall customer experience during incidents and critical moments. Datadog Global Support Engineering (GSE) is looking for experts with a background in Incident Management and Escalations handling to join our team to provide fast incident response and stakeholder ownership.

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Source: Datadog's careers site (Greenhouse)

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