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Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland)

Spectrum.Life ANZ · Remote - Republic of Ireland · All 5 Spectrum.Life ANZ jobs

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Work pattern
Remote
Employment
Permanent
Level
Mid-level
Posted
01 Aug 2025

Weekly. Stop anytime. Privacy

Required skills

  • Customer Service
  • Communication Skills
  • Assessment

Nice to have

  • Care Coordination
  • Safeguarding
  • Mental Health

About the job

Carry out screening and needs assessments with individuals accessing EAP services, focusing on strengths as well as difficulties. Conduct thorough risk assessments covering suicide and self-harm, child welfare, substance use, and domestic situations — and implement appropriate safety and action plans. Provide immediate telephone crisis counselling and short-term interventions to individuals in distress.

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Source: Spectrum.Life ANZ's careers site (Personio)

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