Policy Review Advisor - Multichannel - Bexhill
Hastingsdirect · Bexhill · All 65 Hastingsdirect jobs
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Required skills
- Communication Skills
- Assessment
Nice to have
- Recruitment
- Mentoring
About the job
Policy Review Advisor -Multichannel What is Multichannel? Our customers contact us in different ways, by phone and through digital chat, our WhatsApp-style messaging system. Whether you’re speaking to a customer or helping them through chat, you’ll focus on providing a market-leading customer experience. While each day varies, we expect around 50% of your customer interactions to be through digital chat and the rest by phone, with chat usage increasing over time.
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Source: Hastingsdirect's careers site
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