Help Desk Technician Tier II - Manchester, NH
Mainstaytechnologies · Manchester, NH, 03103 · All 6 Mainstaytechnologies jobs
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Required skills
- Communication Skills
- Active Directory
- Networking
- Attention To Detail
Nice to have
- Fault Finding
- Triage
- Administration
- Process Improvement
- Time Management
About the job
The Help Desk Tier II Technician is a mid-level technical role responsible for resolving more complex end-user and system issues, supporting the team’s client base, and serving as a key escalation point for Help Desk Tier I. This role is focused on deeper technical troubleshooting, ownership of client environments, and delivering consistent, high-quality support across a wide range of technologies.
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Source: Mainstaytechnologies's careers site
Adverts belong to the employers' own sites.