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Service Desk Manager

NECSWS · Hartlepool, England, United Kingdom · All 31 NECSWS jobs

Work pattern
Hybrid
Employment
Permanent
Level
Mid-level
Posted
16 Sep 2026

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Required skills, as the advert states them

  • Leadership
  • Communication Skills
  • Stakeholder Management
  • Customer Service

Nice to have

  • Reporting
  • Compliance
  • Maintenance
  • Security
  • Onboarding
  • Recruitment

About this opportunity

The role is office based in Hartlepool with an ability to work 50% of the time remotely. The Service Desk Manager is a varied, challenging and exciting role. The role is responsible for ensuring the Service Desk and Incident Management processes are not just fit for purpose but pushing the envelope of what is possible, driven by the continually evolving needs of the business.

Read the full advert and apply on NECSWS's site →

Collected from NECSWS's own careers site (SmartRecruiters). Posted 16 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.