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Head of Soho Support, Membership

Soho House & Co. · London, England, United Kingdom · All 151 Soho House & Co. jobs

Level
Executive
Posted
23 Sep 2026

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Required skills, as the advert states them

  • Communication Skills
  • Leadership
  • Quality Control
  • Process Improvement
  • Mentoring
  • Performance Management

Nice to have

  • Customer Service
  • CRM
  • Stakeholder Management
  • Reporting
  • Compliance
  • Gdpr
  • Risk Management
  • Salesforce

About this opportunity

The Role.. The Head of Soho Support, Membership is responsible for leading Soho House’s global Member Support and Member Success functions, delivering a best-in-class member experience across all touchpoints and territories. This is a pivotal leadership role responsible for building and scaling a world-class service organisation that combines member support with proactive and reactive strategies to drive engagement, retention and revenue performance, increasing satisfaction,…

Read the full advert and apply on Soho House & Co.'s site →

Collected from Soho House & Co.'s own careers site (Greenhouse). Posted 23 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.