Principal Contact Center Platform Engineer
AbbVie · North Chicago, IL, United States · All 673 AbbVie jobs
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Half of recent platform engineer adverts in Chicago state $139,050 to $184,650 a year. The middle is $155,000.
Required skills
- CRM
- Driving
- Salesforce
- Pharmacy
- Leadership
- Mentoring
- Communication Skills
Nice to have
- Security
- Reporting
- Observability
- Compliance
- Agile
- Supplier Management
- Procurement
About the job
The Principal Contact Center Platform Engineer is the senior technical authority for OneHUB contact center platforms and related subsystems. This role is responsible for defining, engineering, governing, and continuously improving enterprise-scale contact center technology capabilities across voice, digital, automation, routing, integration, quality, workforce, telephony, resiliency, and customer engagement domains.
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Source: AbbVie's careers site
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