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Customer Success Manager

Acumatica · Reston, VA, United States · All 12 Acumatica jobs

Work pattern
Remote
Employment
Permanent
Level
Mid-level
Posted
21 Sep 2026

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Required skills, as the advert states them

  • Communication Skills
  • Mentoring
  • Excel
  • Account Management
  • Driving

About this opportunity

Responsiblities: What you will do: Achieve world-class NPS/CSAT scores, retention, churn and contraction mitigation, renewals, and expansion goals via effective and efficient territory management. Coach and teach our partner’s Customer Success Managers (P-CSMs) how to excel at customer success. Own and manage customer escalations and coordinate across departments to final resolution. Assist P-CSMs with policy and license questions.

Read the full advert and apply on Acumatica's site →

Collected from Acumatica's own careers site (SmartRecruiters). Posted 21 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.