SMB Customer Success Manager - Americas

Ashby · Remote - US · All 50 Ashby jobs

No pay statedRemotePermanent

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Checker · last seen live 06 Nov 2026
Still open
Work pattern
Remote
Employment
Permanent
Level
Lead
Posted
11 Sep 2026
Age
30+ days old (since 11 Sep)
Repeat
Reposted 10 days ago
Source
Employer's own page, Ashby
Advertised pay
Not stated
Some employers keep roles open on purpose

Half of recent customer success manager adverts in the US (remote roles) state $85,000 to $128,500 a year. The middle is $105,000.

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Required skills

  • Communication Skills

Nice to have

  • Onboarding
  • CRM
  • Scheduling
  • Attention To Detail
  • Recruitment
  • Agile
  • Fault Finding
  • Assessment

About the job

Hello! I’m Jared 👋 I joined Ashby four years ago as the first member of the Startup Customer Success team. Since then, I have been a part of building out the onboarding and success functions across our entire startup segment. Today, we’re a team of fifteen spanning across the US, Canada, and EMEA. I am so excited to be hiring another SMB Customer Success Manager in the US or Canada 🎉. Our SMB Customer Success Team serves our early-stage customers programmatically.

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Source: Ashby's careers site

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