Jobs › US jobs › Director, Product Management - Service Experience

Director, Product Management - Service Experience

Athenahealth · Boston MA · All 36 Athenahealth jobs

Work pattern
Hybrid
Employment
Permanent
Level
Executive
Posted
22 Sep 2026

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Required skills, as the advert states them

  • Product Management
  • Agile
  • Mentoring
  • Performance Management
  • Account Management
  • LLMs
  • Communication Skills

Nice to have

  • Onboarding
  • Leadership
  • Spark

About this opportunity

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary You will lead the product strategy and roadmap for the Service Experience zone, the team building the AI agents and experiences that support our Customer Success organization. You will be responsible for building out first-of-a-kind AI-enabled workflows across onboarding, go-live, training, activation, coaching, and issue resolution.

Read the full advert and apply on Athenahealth's site →

Collected from Athenahealth's own careers site (Workday). Posted 22 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.