Bilingual Contact Center Agent - Patient Access - Spanish-Speaking
ATI Physical Therapy · United States · All 168 ATI Physical Therapy jobs
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Required skills
- Multilingual
- Spanish
- Scheduling
Nice to have
- Compliance
- Safeguarding
- Communication Skills
- Mentoring
- Customer Service
- Emr
- Typing
About the job
Overview As a Call Center Agent (Patient Access Management Agent), you will serve as the first point of care for patients and referral partners, delivering an exceptional, warm, and empathetic experience on every interaction. Working in a medium to high-volume, queue-based call center, you will follow ATI’s referral intake workflows to schedule appointments, accurately document accounts, complete follow-up work, and collaborate with internal partners.
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Source: ATI Physical Therapy's careers site
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