Lead Customer Service Experience Manager

Clarioclinical · United States Remote · All 14 Clarioclinical jobs

No pay statedRemotePermanent

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Checker · last seen live 15 Oct 2026
Still open
Work pattern
Remote
Employment
Permanent
Level
Lead
Posted
15 Oct 2026
Age
Posted 22 days ago (since 15 Oct)
Source
Employer's own page, Workday
Advertised pay
Not stated

Not enough pay data.

Weekly. Stop anytime. Privacy

Required skills

  • Customer Service
  • Clinical Trials

Nice to have

  • Embedded
  • Business Analysis
  • Leadership
  • Process Improvement
  • Agile
  • Microsoft Office
  • Communication Skills

About the job

Join Clario, a part of Thermo Fisher Scientific as a Lead Customer Service Experience Manager, serving as a key connection between Customer Care, our customers, and internal stakeholders. You’ll lead complex customer escalations, align expectations with department objectives, and use data, cross-functional expertise, and proven resolution strategies to strengthen customer relationships and continuously improve the customer experience.

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Source: Clarioclinical's careers site

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