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Technical Support Engineer II

Cloudzero · Boston, MA · All 15 Cloudzero jobs

Work pattern
Hybrid
Employment
Permanent
Posted
04 Sep 2026

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Required skills, as the advert states them

  • Fault Finding
  • SQL
  • Snowflake
  • Communication Skills
  • Customer Service
  • REST APIs

Nice to have

  • Etl
  • AWS
  • Azure
  • GCP
  • Driving

About this opportunity

ABOUT THE ROLE CloudZero's Technical Support team is the bridge between our customers and software developers, where the hard problems land after our AI frontline (Fin) deflects the routine. This is a technical problem-solving role first and a customer-facing role second. You'll leverage AI to dive deep into logs, queries, APIs, and data pipelines, tracing how a customer's AI-spend and cloud-cost data moves through our platform and working out why something looks wrong.

Read the full advert and apply on Cloudzero's site →

Collected from Cloudzero's own careers site (Ashby). Posted 04 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.