Technical Support Specialist

Convey · Detroit, MI · All 8 Convey jobs

No pay statedPermanent

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Checker · last seen live 06 Nov 2026
Still open
Employment
Permanent
Posted
02 Nov 2026
Age
New (since 2 Nov)
Source
Employer's own page, Ashby
Advertised pay
Not stated

Not enough pay data.

Weekly. Stop anytime. Privacy

Required skills

  • Fault Finding

Nice to have

  • iOS
  • Android
  • Jira

About the job

About the Role We are hiring a Tier 1 Technical Support Specialist to join our North American support team. You will help customers use and troubleshoot home energy management products, mobile applications, connected hardware, and supported smart home devices. Customers will contact you by phone, email, and in-app chat. Some will need help getting started; others will have a device that will not connect or information that is missing from their app.

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Source: Convey's careers site

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