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Technical Support Specialist (AI First)

Datasnipper · New York · All 15 Datasnipper jobs

Work pattern
Hybrid
Employment
Permanent
Posted
17 Aug 2026

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Required skills, as the advert states them

  • Fault Finding
  • Azure
  • Networking
  • CRM
  • Jira
  • Communication Skills
  • Excel
  • Audit

Nice to have

  • Onboarding
  • Embedded
  • Reporting
  • Mental Health

About this opportunity

ABOUT THE ROLE As a Technical Support Specialist at DataSnipper, you'll be a key player on our AI-first support team, helping customers resolve complex technical issues while actively shaping how we scale and improve our support systems. This isn't a traditional support role. You'll work hands-on with our agentic AI infrastructure, helping to improve its resolution rate and answer quality, while independently handling escalated tickets that require real technical depth -…

Read the full advert and apply on Datasnipper's site →

Collected from Datasnipper's own careers site (Ashby). Posted 17 Aug 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.