Scaled Customer Success Manager

Dropbox · Remote - US: Select locations · All 27 Dropbox jobs

No pay statedRemotePermanent

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Checker · last seen live 07 Nov 2026
Still open
Work pattern
Remote
Employment
Permanent
Level
Lead
Posted
01 Oct 2026
Age
30+ days old (since 1 Oct)
Source
Employer's own page, Greenhouse
Advertised pay
Not stated
Some employers keep roles open on purpose

Half of recent customer success manager adverts in the US (remote roles) state $85,000 to $128,500 a year. The middle is $105,000.

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Required skills

  • Account Management
  • Communication Skills
  • CRM

Nice to have

  • Forecasting

About the job

Role Description As a Scaled Customer Success Manager at Dropbox, you will drive adoption, value realization, and renewal readiness across a portfolio of mid-market and small business managed customers. You will use customer and product signals to identify where engagement can have the greatest impact, then deliver timely, relevant experiences through targeted campaigns, group programs, digital touchpoints, and selective personalized outreach.

This is a short excerpt. The full advert and the application live on the employer's own site.

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Source: Dropbox's careers site

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