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Encora · USA
Delivery & Service Assurance Lead Customer Operations — SPEC-Ops (SRE & Platform Engineering) Role Summary The Delivery & Service Assurance Lead runs the day-to-day rhythm of the SPE Customer Operations team, assuring the team hits its delivery and SLA commitments. Delivery cadence and SLA performance are treated as one job: the cadence exists to move the SLA numbers.
Read the full advert and apply on Encora's site →
Collected from Encora's own careers site (Greenhouse). Posted 21 Jul 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.
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