Jobs › US jobs › Sr. Software Engineer, CX AI Agents

Sr. Software Engineer, CX AI Agents

Genesys · North Carolina, USA · All 30 Genesys jobs

Employment
Permanent
Level
Senior
Posted
29 Sep 2026

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Required skills, as the advert states them

  • CRM
  • Python
  • TypeScript
  • JavaScript
  • Java
  • Node.js
  • AWS

Nice to have

  • LLMs
  • Observability
  • Security
  • Customer Service
  • Salesforce
  • ServiceNow
  • Compliance
  • Leadership
  • Recruitment

About this opportunity

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Read the full advert and apply on Genesys's site →

Collected from Genesys's own careers site (Workday). Posted 29 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.