Field Service Agent - Queens - Bengali/Urdu
Healthfirst · Field - Queens · All 73 Healthfirst jobs
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Required skills
- Customer Service
- Microsoft Office
- Excel
- Communication Skills
Nice to have
- Compliance
- Process Improvement
- Problem Solving
- Multilingual
- Recruitment
- Onboarding
About the job
The Field Service Agent acts as an in-person liaison between Healthfirst and its customers. The individual is responsible for assisting customers with issues and inquiries they may have about their The Field Service Agent acts as an in-person liaison between Healthfirst and its customers. This individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues…
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Source: Healthfirst's careers site
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