Support Specialist-1
Healthfirst · Remote - NY · All 73 Healthfirst jobs
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Required skills
- Customer Service
- Communication Skills
Nice to have
- Onboarding
- Assessment
- Care Planning
- Multilingual
- Spanish
- Mandarin
- Salesforce
- Sharepoint
- Care Coordination
- Microsoft Office
- Excel
- Recruitment
About the job
The Support Specialist is responsible for assisting the primary care/case managers (PCM/CM) with non-clinical activities such as providing telephonic outreaches to members for completion of service assessments, outreaches to providers and community-based organizations regarding service initiation and/or continuation, handling member mailings; faxing clinical requests and approved authorized service plans.
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Source: Healthfirst's careers site
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