Help Desk Engineer
IPsoft Inc. · New York, NY, United States · All 26 IPsoft Inc. jobs
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Half of recent it support adverts in the US state $25.00 to $33.50 an hour. The middle is $28.75.
Required skills
- Communication Skills
- Customer Service
- Fault Finding
- Networking
Nice to have
- Active Directory
- Administration
- SAP
- VMware
About the job
Responsibilities: Provide support for end users in Windows XP, Windows 7 & Windows 8 in domain environments. Handle and resolve end user issues via telephone, incoming tickets and onsite support within SLA. Responsibilities include break/fix, new build outs and escalation of level 2 calls, Active Directory administration, BES administration, SAP support, VMWare support, mobile phone/tablet support, proprietary software support.
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Source: IPsoft Inc.'s careers site
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