Senior Strategic Customer Success Manager

Kcura · Illinois · All 55 Kcura jobs

No pay statedHybridPermanent

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Checker · last seen live 31 Oct 2026
Still open
Work pattern
Hybrid
Employment
Permanent
Level
Senior
Posted
30 Oct 2026
Age
Posted 7 days ago (since 30 Oct)
Source
Employer's own page, Workday
Advertised pay
Not stated

Half of recent customer success manager adverts in the US state $92,500 to $135,000 a year. The middle is $114,726.

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Required skills

  • Litigation
  • Account Management
  • Communication Skills
  • CRM

Nice to have

  • Change Management
  • LLMs
  • Onboarding
  • Mentoring
  • Salesforce

About the job

Posting Type Hybrid/Remote Job Overview The Senior Customer Success Manager owns outcomes for a portfolio of large, complex, or strategically important accounts and raises the bar for what excellence looks like across the team. This role operates as a strategic consultant and change-management partner, helping customers adopt new product features and transform how they practice law with AI.

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Source: Kcura's careers site

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