Senior Customer Support Service Delivery Program Manager

Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States · All 85 Mercury jobs

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Checker · last seen live 06 Nov 2026
Still open
Work pattern
Remote
Level
Lead
Posted
16 Oct 2026
Age
Posted 21 days ago (since 16 Oct)
Source
Employer's own page, Greenhouse
Advertised pay
Not stated

Half of recent project manager adverts in New York state $110,838 to $187,500 a year. The middle is $143,965.

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Required skills

  • Customer Service

Nice to have

  • Electrical Installation
  • Support Work
  • Leadership
  • Forecasting
  • SQL

About the job

In 1931, electrical draftsman Harry Beck looked at London’s Underground map and saw a system that had become too complicated to understand. The maps at the time tried to represent the city geographically. Beck realized that wasn’t what riders actually needed. What mattered was how the system connected: which lines went where, where you could transfer, and the simplest way to get from one place to another. So he redrew the network around those relationships instead.

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Source: Mercury's careers site

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