IT Helpdesk Specialist 2 - Austin, TX
Natera · Austin, TX · All 221 Natera jobs
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Advertised pay
$25 to $27 an hourChecker · last seen live 05 Nov 2026
Pay readStill open
Advertised pay
$25 to $27 an hour
Level
Mid-level
Posted
22 Oct 2026
Age
Posted 14 days ago (since 22 Oct)
Repeat
Reposted 3 days ago
Source
Employer's own page, Greenhouse
Required skills
- Fault Finding
- Teamwork
Nice to have
- Communication Skills
- Jira
- Confluence
About the job
POSITION SUMMARY: The User Services / Helpdesk Specialist 2 is responsible for all aspects of IT end-user support in an enterprise biotech environment including: computer hardware, software, office systems, peripherals, phone, voicemail systems, and provides assistance to system administrators as required. As a member of a helpdesk team, position provides IT services via walk-up, phone, email and ticketing systems.
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Source: Natera's careers site
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