Jobs › US jobs › IT Service Desk Team Lead | On-Site, Kansas City

IT Service Desk Team Lead | On-Site, Kansas City

Optiv · Overland Park, Kansas · All 35 Optiv jobs

Work pattern
On-site
Employment
Permanent
Level
Lead
Posted
22 Sep 2026

Email me new Optiv jobs

Every new job Optiv posts in the US. One email a week, and only in a week that has new ones.

We email you once to confirm; nothing else is sent until you click the link. We keep your email address and this alert, nothing more, and delete both when you unsubscribe, which takes one click from any email. Privacy policy

Required skills, as the advert states them

  • Microsoft Office

Nice to have

  • Process Improvement
  • Driving
  • Compliance
  • Onboarding
  • ServiceNow
  • Communication Skills
  • Active Directory
  • Recruitment

About this opportunity

This position will be hired in the Kansas City metro area and will report into the office 5 days per week. The IT Service Desk Team Lead will oversee the daily operations of the IT Service Desk, ensuring efficient queue management, by ensuring timely resolution of incidents and requests along with providing high-quality support, and continuous improvement in service delivery.

Read the full advert and apply on Optiv's site →

Collected from Optiv's own careers site (Workday). Posted 22 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.