Jobs › US jobs › IT Support jobs in Remote › Help Desk Support Agent (Mid)
PingWind · Remote
Location: Remote Required Clearance: Public Trust Required Education: Associate's Degree Required Experience: 4 years Position Description We are seeking a dedicated and detail-oriented Help Desk Support Agent (Mid-Level) to provide Tier 2 identity and access management (IAM) help desk support for a complex, mission-critical federal program supporting the U.S. Department of Education's Federal Student Aid (FSA) office.
Read the full advert and apply on PingWind's site →
Collected from PingWind's own careers site (Lever). Posted 24 Aug 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.
Does your CV match this job? Paste both and see exactly which of these skills it shows.
Check my CV against this job →