Help Desk Support Agent (Mid)

PingWind · Remote · All 73 PingWind jobs

Pay shown$66,000 to $92,000 a yearRemotePermanent

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Advertised pay

$66,000 to $92,000 a year

Checker · last seen live 05 Nov 2026

Pay readStill open

Advertised pay

$66,000 to $92,000 a year

Work pattern

Remote

Employment

Permanent

Posted

24 Aug 2026

Age

60+ days old (since 24 Aug)

Repeat

Reposted before

Source

Employer's own page, Lever

Some employers keep roles open on purpose

Required skills

Account Management
Fault Finding
Statistics
Sharepoint
Reporting
Cyber Security
Supply Chain
Process Improvement

About the job

Location: Remote Required Clearance: Public Trust Required Education: Associate's Degree Required Experience: 4 years Position Description We are seeking a dedicated and detail-oriented Help Desk Support Agent (Mid-Level) to provide Tier 2 identity and access management (IAM) help desk support for a complex, mission-critical federal program supporting the U.S. Department of Education's Federal Student Aid (FSA) office.

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Source: PingWind's careers site

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