Jobs › US jobs › Business Analyst jobs in Remote › Contact Center Business Analyst

Contact Center Business Analyst

Progyny · Remote · All 25 Progyny jobs

This is one of 107 live Business Analyst jobs in Remote TUNAI is tracking right now.

Work pattern
Remote
Employment
Permanent
Posted
21 Sep 2026

Email me jobs like this

New Business Analyst jobs, remote in the US. One email a week, and only in a week that has new ones.

We email you once to confirm; nothing else is sent until you click the link. We keep your email address and this alert, nothing more, and delete both when you unsubscribe, which takes one click from any email. Privacy policy

Required skills, as the advert states them

  • Data Science
  • Data Analysis
  • Business Analysis
  • Data Visualisation
  • Tableau
  • Power BI
  • Communication Skills
  • Mentoring
  • Leadership
  • Mental Health

Nice to have

  • Process Improvement
  • Learning And Development
  • Reporting
  • Compliance
  • Recruitment
  • Send

About this opportunity

Thank you for considering Progyny! The Contact Center Business Analyst will play a key role in analyzing data, identifying trends, and providing actionable insights to improve call center performance and member experience. This position requires a proactive approach to understanding the customer journey, identifying root causes of suboptimal performance, and collaborating with Member Experience teams to enhance efficiency and drive strategic improvements. What you’ll do...

Read the full advert and apply on Progyny's site →

Collected from Progyny's own careers site (Workday). Posted 21 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.