Technical Services Support Coordinator - Charlotte, NC
Scentair · Charlotte, NC, 28217 · All 11 Scentair jobs
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Required skills
- Salesforce
- Communication Skills
- Attention To Detail
- Data Entry
- Reporting
- Microsoft Office
Nice to have
- Fault Finding
- Customer Service
- Care Coordination
- Administration
- CRM
About the job
Technical Services Support Coordinator The Technical Services Support Coordinator serves as the front-line intake resource for ScentAir’s Technical Services department, ensuring customer concerns are accurately captured, documented, and routed for efficient resolution. This role is primarily responsible for answering inbound technical support calls, gathering the necessary details to understand the customer’s issue, and creating complete, accurate Salesforce service cases…
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Source: Scentair's careers site
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