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Director, Customer Success - Hybrid/San Jose, CA area

Shopmonkey · Hybrid - Morgan Hill, California · All 9 Shopmonkey jobs

Work pattern
Hybrid
Level
Executive
Posted
08 Sep 2026

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Required skills, as the advert states them

  • Leadership
  • Communication Skills
  • Presentation Skills
  • Recruitment
  • Security

Nice to have

  • Driving
  • Onboarding
  • Inventory Management

About this opportunity

We are seeking a dynamic and experienced Director of Customer Success to lead our SMB, Mid-Market, and Enterprise Segments of the Customer Success team. This role will focus on driving customer retention, adoption, and expansion. The ideal candidate is passionate about customer experience, adept at managing an entire (SMB, MM, ENT) customer base, and experienced in optimizing team performance through data-driven insights and strategic initiatives.

Read the full advert and apply on Shopmonkey's site →

Collected from Shopmonkey's own careers site (Greenhouse). Posted 08 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.