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Sr. IT Support Engineer

Swoogo · Remote - United States · All 5 Swoogo jobs

This is one of 31 live IT Support jobs in Remote TUNAI is tracking right now.

Work pattern
Remote
Level
Senior
Posted
09 Sep 2026

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Required skills, as the advert states them

  • Triage

Nice to have

  • Administration
  • Fault Finding
  • Security
  • Onboarding
  • Compliance
  • Communication Skills

About this opportunity

Who You Are You've got real experience with AI-driven automation — auto-triage, self-serve resets, agentic workflows that knock out the repetitive stuff before a human ever touches it. But you also know which requests need a real person, and you handle those with the right level of human attention. Figuring out what to automate and what to hand off to a human is a judgment call, and you're usually right.

Read the full advert and apply on Swoogo's site →

Collected from Swoogo's own careers site (Greenhouse). Posted 09 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.