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Technical Support Engineer

Talkdesk · Remote · All 22 Talkdesk jobs

Work pattern
Remote
Posted
08 Sep 2026

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Required skills, as the advert states them

  • The advert names no specific required skill

Nice to have

  • Reporting
  • Triage
  • Maintenance
  • Fault Finding
  • Administration
  • Compliance
  • Communication Skills
  • Customer Service

About this opportunity

The Technical Support Engineer - Premium Care serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution. Team Specific Duties and Responsibilities: Familiarity with Reporting Applications: Issue Triage & Support, Data Verification, User Management & Access Control, and Incident Escalation Familiarity with Workforce Management (WFM) Applications:…

Read the full advert and apply on Talkdesk's site →

Collected from Talkdesk's own careers site (Greenhouse). Posted 08 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.