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Senior Customer Success Manager

Tavrn · San Francisco · All 7 Tavrn jobs

Work pattern
Hybrid
Employment
Permanent
Level
Lead
Posted
30 Jul 2026

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Required skills, as the advert states them

  • The advert names no specific required skill

Nice to have

  • Onboarding
  • Leadership
  • Care Coordination
  • CRM
  • Account Management

About this opportunity

What You'll Do • Own a book weighted toward higher-complexity Growth accounts and select Enterprise accounts • Lead executive-level business reviews and renewal negotiations for accounts with significant ARR and multi-stakeholder buying committees • Build multi-threaded relationships across firm leadership, operations, and case management staff • Develop and refine playbooks for onboarding, adoption, and renewal that other CSMs adopt across the team • Mentor Customer Success…

Read the full advert and apply on Tavrn's site →

Collected from Tavrn's own careers site (Ashby). Posted 30 Jul 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.