Senior Customer Success Manager

Terial · New York, New York

Pay shown$120,000 to $150,000 a yearOn-site

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Advertised pay
$120,000 to $150,000 a year
Checker · last seen live 22 Oct 2026
Pay readStill open
Advertised pay
$120,000 to $150,000 a year
Work pattern
On-site
Level
Lead
Posted
08 Sep 2026
Age
30+ days old (since 8 Sep)
Source
Employer's own page, Greenhouse
Some employers keep roles open on purpose

Typical pay for this role in New York

The median advertised range for a customer success manager in New York is $105,000 to $137,500, from 54 adverts that state a yearly pay. This job, at $120,000 to $150,000, sits inside that range.

Median of the advertised lower and upper figures, not a promise of what is paid.

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Required skills

  • Account Management
  • Onboarding
  • Project Management
  • Communication Skills

Nice to have

  • Customer Service
  • Triage
  • UX design
  • Leadership

About the job

Job Title: Senior Customer Success Manager (CSM) Salary: $120-150k annually + Equity Location: New York City (In-Person) About Terial: Terial is disrupting the ~$13+ trillion global construction industry with AI-powered workflow automation software for commercial roofers and contractors. Our platform replaces the fragmented patchwork of spreadsheets, legacy software, and disconnected point solutions that break as companies scale, helping contractors run more efficient and…

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Source: Terial's careers site

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