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WNS Global Services · Houston, TX, United States · All 6 WNS Global Services jobs
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MAJOR RESPONSIBILITIES • Balances between case review production and team lead duties based on business needs and staffing levels • Conducts case reviews as assigned o Maintains a minimum target of 3.5 cases per hour (CPH) when processing cases during productivity hours • Monitors staff work assignments and adjusts the nurse assignment tool based on staffing levels, proficiency, types of request, and amount of cases received; frontline staff pull their assignments directly…
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Collected from WNS Global Services's own careers site (SmartRecruiters). Posted 15 Sep 2026. TUNAI shows an excerpt and the facts it read from the advert; the employer's page has the full description and the application.
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